Customer Service Intern with English and Italian

Filed under: Warszawa | Infolinia-Call Center-Obsługa Klienta

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functionsunderpinned by the worlds largest delivery networkAccenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Customer Service Intern with English and Italian

Key responsibilities may include:
Verifying and prescreening of sales orders
Generation of daily reports for operations
Maintains good relationship within' the unit with its colleagues as well as relationship with client and 3rd parties
Gap analysis in daily reports before the final report is sent out
Access database updates/ uploads
Chart preparation for daily/ weekly reporting
Provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met
Following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks

Qualifications:
Very good English and Italian (nice to have)
Last year students with focus on customer service or finance and accounting
Good Excel and Word skills
Flexibility, especially in the period of month/year - end closing
Ability to work analytically in a problem-solving environment
Excellent communication (written and oral) and interpersonal skills
Strong organizational, multi-tasking, and time-management skills

We offer:
Civil contract
Flexible working hours (minimum 30 hours per week)
Challenging job in a professional and multinational environment
Opportunity to gain broad analytical skills and experience, together with highly marketable specialist expertise in their chosen areas
Dynamic working environment
Paid training

W dokumentach aplikacyjnych prosimy zamieścić oświadczenie o następującej treści:
"Wyrażam zgodę na przetwarzanie danych osobowych zawartych w mojej ofercie pracy przez Accenture Sp. z o.o. lub inny podmiot grupy Accenture w celach rekrutacyjnych oraz na umieszczenie i przetwarzanie przekazanych przeze mnie danych osobowych, również po okresie rekrutacji, w bazie danych firmy Accenture Sp. z o.o., z siedzibą w Warszawie, 00-121, przy ul. Siennej 39, lub innego podmiotu grupy Accenture, a także na ich przekazywanie do państw trzecich w ramach grupy Accenture, zgodnie z Ustawą o Ochronie Danych Osobowych z dnia 29 sierpnia 1997 r. (Dz.U. z 2002 r. Nr 101, poz. 926 ze zm.). Powyższe dane podaję dobrowolnie. Zostałem (-am) poinformowany (-a) o prawie dostępu do treści danych oraz możliwości ich poprawiania."
Accenture nie dyskryminuje kandydatów ze względu na rasę, religię, kolor skóry, płeć, wiek, niepełnosprawność, narodowość, przekonania polityczne, przynależność związkową, pochodzenie etniczne, wyznanie, orientację seksualną, lub jakiegokolwiek inne kryterium niedopuszczalne na podstawie polskiego prawa.