Application Support Specialist

Filed under: Warszawa | IT

Randstad Technologies specializes in search and selection of IT and IT/business professionals. We focus on recruitment of medium and high class specialists for all levels of organizations hierarchy.
For our client from IT sector we are looking for:
Application Support Specialist
Ref. no: 36918
Permanent job
Location: Warszawa

Responsibilities:
Provide technical assistance to end users to solve technical problems using the platform.
Collaborate daily with the QA, support & development teams to ensure the quality of the delivered bugs & corrections.
Maintain existing web applications.
Advocate for customer needs by sharing feedback with the development & business analysis organizations to continuously improve the product.
Deliver training and support to end-users.
Keep technical documentation and procedures up to date.
Diagnose and / or resolve technical issues.
Perform analysis and diagnosis of complex issues for end-users.
Ensure preventive maintenance and analyse application root cause issues.
Requirements:
Bachelor degree, Master or Engineering in computer science field or other relevant degree.
1-2 years working experience as a developer OR as an L2 application support engineer.
Good knowledge of Microsoft environment.
Experience securing .Net web, web services and MVC applications.
Excellent organization skills, ability to systematize and prioritize.
Customer service experience and problem solving skills.
Fluency in English required.
Benefits:
Full time job; permanent contract
Work in international, dynamic environmental
Attractive salary
Work location: Warsaw, City Center
Training in France
Pursuant to the law, Randstad does not charge the candidates for participation in the recruitment processes.
Recruitment agency (license no 47)
Recruitment agency (licence no 47)