IT Support Advisor with French

Filed under: Warszawa | Informatyka - Programowanie

Your tasks:
- provide technical assistance to the French speaking customers
- diagnose and troubleshoot IT problems
- provide solutions and support the customer in implementation
- cooperate with other technical support teams and field service engineers
- check quality of service tickets in customer service applications
Requirements:
- very good communication skills in French
- good command of English in speech and writing
- knowledge of MS Office
- basic troubleshooting skills
- analytical thinking and problem solving skills
- customer and team orientation
- excellent communication skills
- experience in customer or IT support position will be a plus
We offer:
- dynamic and multicultural work environment
- international assignments and projects
- flexible working hours in shift system
- training from the first day of work
- private medical care with family option
- life and accident insurance
- Multisport card (with partner, friend and child option)
- 26 days of holiday regardless of your seniority
- tea and coffee in the office
- fresh fruit every Friday
- hot meals during night shifts
We are waiting for your CV